One of the top concerns of vehicle owners is wondering if their car, truck or SUV is reliable. Certain brands are revered for their predictable reliability. Toyota is one of those, and most potential buyers would assume a brand like that ranks lower. After all, Toyota is a global giant and one of the biggest brands in America. Can a long-standing trusted manufacturer be bypassed?
JD Power’s 2023 (VDS) found strange information on one of its most popular brands. As far as Toyota is concerned, the automaker never made it into the top three. They are beaten by a competitor less than they deserve.
. JD Power gave Mitsubishi a score of 167 for the PP100, which ranked it fourth among mass-market brands such as Kia and Chevrolet. Toyota trailed behind, scoring 168 points per 100 points.
Interestingly, it is not rated higher than a similar Toyota. In fact, Toyota took home four awards at the model level in the small SUV, midsize SUV, midsize pickup, and minivan segments.
What vehicles does Mitsubishi offer?
For 2023, only six cars were built. They offer, and Eclipse Cross SUVs. The only cars they currently make for the American market are the Mirage hatchback and Mirage G4 sedan.
What are the common problems found in VDS?
The problems found by customers of mass-market brands in 2023 decreased, and therefore increased. With a score of 182 PP100, it’s 8 PP100 less than No. 2022. But with premium brands, it’s a different story.
JD Power says the gap between mass market and luxury brands is the widest in the study’s 34-year history. This is not good for customers who are looking for a little extra luxury in their cars. While Lexus and Genesis ranked first with 133 PP100 and 144 PP100, respectively, some others didn’t fare as well.
The average score for the luxury brand was 205 PP100. JD Power says that the driving force for the disparity between the two parts is new technology. Premium brands generally have more innovative technology, increased complexity and potential for additional issues over mass-market brands. VDS shows that the most prominent problems from car owners are battery failure, outdated maps, problems with Android Auto, Apple CarPlay, and voice recognition systems.
